Customer Service: A Challenge and Becoming Less and Less of a Priority

December 2, 2021

It is no secret across the US and across many industries there are staff shortages and it is having an impact on the business, on the employees and on the customers. Prior to the pandemic, businesses have been trying to automate customer touch points. Of course, automating customer touch points are supposed to make things … More Customer Service: A Challenge and Becoming Less and Less of a Priority